Meet Our Office Manager Alyssa | Waltham Dental

Meet Our Office Manager Alyssa

Here at NK Family Dentistry we love to celebrate milestones with our employees. Alyssa, our office manager, has been with us for five years! She has worked in the dental world since 2013 and is a licensed dental assistant. Patients love her calm and friendly personality and she loves working for NK Family Dentistry! We have conducted an interview to celebrate her positive impact she has had on the practice.
How did you get interested in dentistry?
I was always interested in doing something to help people.  I decided to sign up for dental assisting school because like a lot of people, I had a terrible fear of Dentists.  Having an understanding of the fear associated with dentists, helped me connect with patients on a different level and ease their anxieties.  
How did you get your start at NK Family Dentistry?
I was on the job trained with Dr. Cummings when he mentioned he was opening a practice right across the hall named after his children.  We opened in September 2013.  Dr. Cummings, Dr. Tran and I worked tirelessly to build this new practice with no patient base to a successful practice today.  This practice's success means so much to me.
How were you able to achieve so much so fast?
 I was given a great opportunity with NK Family Dentistry, and I soaked in all the information I could to better myself and the office.  I was excited to learn new information and was eager to improve myself and the patient experience.
Why was your time with Dr. Tran so special?
 Dr. Tran and I started NK Family Dentistry together with no experience of how to run a dental office.  We learned things through trail and error and worked together to constantly improve. Dr. Tran mentored me and taught me how to become a leader and have confidence in myself.  She was one of the main reasons I grew so fast, because she expected nothing but the best from me.  I always wanted to deliver that and more. We grew and learned together as the business grew.  Dr. Tran and I had the same drive to learn and improve and we constantly critiqued one another to become the best version of ourselves. She will always be so special to me.
What goals do you have for NK?
My goal is that we continue to deliver exceptional patient care with efficient systems in place.  That we grow into multiple locations continuing to provide the best care to our patients.
20 years from now, what do you see yourself doing?
I hope to be managing multiple locations training teams to be efficient as I want my team to be.  Being a dental assistant, I understand the clinical aspect & the business aspect of dentistry.  I hope I can train and give other people the opportunity to grow in a business the way I grew with NK Family Dentistry.
Come meet Alyssa and the rest of the Waltham Dental team at NK Family Dentistry! Give our office a call today at (781) 216-8097. We look forward to providing you with the best dental care possible right when you walk through our doors.